Refund policy

Returns & Refunds

We want you to train with total confidence in your YIBUKO gear. If something isn't right, we'll make it right.

60-Day Defect Guarantee

Every order is covered by our 60-day guarantee. If your gear has a manufacturing defect or a performance issue under normal use within 60 days of delivery, we'll replace it or refund you - no questions asked. Email us a photo and a short description and we'll take care of the rest.

How to Start a Claim

Email us at support@yibuko.com with your order number, a photo, and a short description of the issue. We respond within 1 business day with the next steps.

Refunds

Once your claim is approved, your refund is issued to your original payment method within 5-10 business days. We'll email you a confirmation as soon as it's processed.

Damaged or Wrong Items on Arrival

If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos and we will send a free replacement or issue a full refund - including shipping - at no cost to you.

Exchanges

Need a different size or colorway? Email support@yibuko.com and we'll arrange an exchange. Exchanged items must be unused, unwashed, and in their original condition and packaging.

Return Shipping

Unless the return is due to our error or a defect, return shipping costs are the customer's responsibility. We recommend using a tracked service, as we cannot refund items lost in transit.