Polityka zwrotu kosztów
Returns & Refunds
We want you to train with total confidence in your YIBUKO gear. If something isn't right, we'll make it right.
30-Day Return Window
You may return any item within 30 days of delivery for a refund or exchange. Items must be unused, unwashed, and in their original condition and packaging. For hygiene reasons, gloves and hand wraps that show signs of training use cannot be returned.
How to Start a Return
Email us at support@yibuko.com with your order number and the reason for the return. We respond within 1 business day and will send you the return address and instructions.
Refunds
Once we receive and inspect your return, your refund is issued to your original payment method within 5-10 business days. We'll email you a confirmation as soon as it's processed. Original shipping charges are non-refundable unless the item arrived damaged or incorrect.
Damaged, Defective, or Wrong Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos and we will send a free replacement or issue a full refund - including shipping - at no cost to you.
Exchanges
Need a different size? Email support@yibuko.com and we'll arrange an exchange. Exchanges follow the same 30-day window and condition requirements as returns.
Return Shipping
Unless the return is due to our error, return shipping costs are the customer's responsibility. We recommend using a tracked service, as we cannot refund items lost in transit.
